Terms & Conditions
As with all holiday bookings we advise you to take out travel insurance to cover your costs should you need to cancel. A small Bed and Breakfast such as ours is clearly affected by cancellations and we ask for your understanding and consideration of our policy.
If a Guest requires to cancel a reservation for any reason they must notify the proprietors by telephone and confirm it in writing. The proprietors shall then attempt to re-book the room but if unsuccessful the Guest will not be entitled to a refund of any deposit paid and the following will apply:-
- Cancellations 6 days prior to accommodation date - no additional charge will be made for the booking of the reserved period. However please note that we cannot return your deposit.
- Cancellations 5 days or less before arrival - the Guest will be responsible for the full cost of the booking for the reserved period unless the proprietors find a substitute Guest, in which case a refund, less expenses and deposit, will be returned for the period booked.
- Earlier than scheduled departures are handled as a cancellation and the same policies apply.
Check-in time is between 4.00 pm. and 9.00 pm. Please understand that we are preparing the rooms for your arrival and cannot welcome you prior to 4.00 pm. If check-in cannot be made between 4.00 pm. and 9.00 pm, guests are asked to telephone and let us know. With prior notice we will do our best to accommodate late arrivals, but please note, on the day of arrival only. Out of courtesy to our other guests no one will be checked in after 11. 00 pm.
Muirholm is a non-smoking establishment and we adhere strictly to our policy. The surcharge for smoking within the house is £250.00.
We regret that we do not accept children under the age of 12.
The Guest shall be responsible for the repair or replacement of any breakages, loss or damage and shall leave the room in a clean, neat and tidy condition.
No responsibility is accepted by the Proprietors or any person living or working at Muirholm Bed and Breakfast, for any loss, damage or injury to Person or property (including cars, accessories or contents) whilst within the confines of Muirholm or whilst the guest(s) or any member of their party is engaged in any activity, or any illness arising from any cause whatsoever.
The proprietors believe that the information on this website is correct but cannot accept responsibility for errors or misunderstandings. To allow for a policy of continuing improvement of facilities etc, the proprietors reserve the right to alter or amend the amenities or facilities offered. Please check when booking.